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Was more than two weeks ago

Female, 40 years, born on 29 September 1985

Moscow, willing to relocate, prepared for business trips

IT Service Desk and Call Center Manager

Specializations:
  • Technical support specialist

Employment type: full time, project work/one-time assignment

Work experience 16 years 7 months

Skills

Skill proficiency levels
BMC Remedy
SafeQ
Follow Me
MS Live Meeting
LYNC
MS Excel
MS Word
MS PowerPoint
MS Outlook
MS Visio
Assessment
ITSM
IT Operations
Communication Strategy
Comunication Skills
ITIL Foundation
Incident Management
Information Technology
IT Strategy
Perfomance management
Service Delivery
Call Center
IT Service Desk
IT Storage Management
Time management
Project management
People Management
ServiceNow
Skype4business
Zoom

Driving experience

Driver's license category B

Education

Higher education

Languages

Russian — Native

English — C2 — Proficiency

Tests, examinations

“Proforinetation” test results view results

Citizenship, travel time to work

Citizenship: Russia

Permission to work: Russia

Desired travel time to work: Up to one hour